Legal Documents

3999ba's Terms & ConditionsFully in English

Please read these Terms & Conditions carefully before creating an account with 3999ba. This page contains all the details you need regarding registration, deposits, bonuses, gaming policies, and your rights as a member.

Last Updated: January 2026

Terms and Conditions Key Points

Registration Terms

You must be 18 or older to open an account. Only one account per person is permitted.

Deposits & Withdrawals

All payment transactions must be made from the registered account holder's own account. Payments through third parties are not accepted.

Bonus Policy

Wagering requirements must be met to qualify for a bonus. Bonus funds cannot be withdrawn directly.

Account Security

Keeping your login credentials confidential is your responsibility. Sharing or transferring your account is strictly prohibited.

Fair Gaming

All game outcomes are determined by RNG technology. Any proven manipulation or fraud will result in immediate account suspension.

Dispute Resolution

Submit any complaint or dispute through our 24/7 support team. We are always ready to help resolve your issue.

01

General Terms & Conditions and Eligibility

By using 3999ba's website or any of its services, you are considered to have fully read, understood, and accepted these Terms & Conditions. These terms constitute a legally binding agreement. If you do not agree with any part of these terms, please refrain from using our services.

3999ba is an internationally licensed online entertainment platform. We are committed to delivering the highest-quality gaming experience to our members, and these Terms & Conditions have been established with that goal in mind. These terms may be updated from time to time, so we recommend checking this page regularly.

Important: These Terms & Conditions are provided in English for the convenience of our users. The English version shall be considered the definitive document.

3999ba reserves the right to restrict or terminate any user's account or access to its services at any time if a breach of these Terms & Conditions is established. Such a decision may be made unilaterally, and 3999ba's ruling shall be final.

02

Account Registration & Eligibility

To open an account with 3999ba, you must meet the eligibility requirements listed below. 3999ba reserves the right to cancel any registration that does not comply with these conditions.

Age Restriction

You must be at least 18 years old to open an account with 3999ba. Registration by minors is strictly prohibited. 3999ba may request proof of age or identity verification at any time.

One Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and all deposited funds may be forfeited.

  • You must register using accurate and truthful information
  • Using a false identity or another person's information is strictly prohibited
  • Any changes to your account information must be updated immediately.
  • The email address and phone number used during registration must be active and personally owned
  • Accounts may not be transferred to any third party.
Warning: Providing false information during registration will result in immediate account closure and forfeiture of any balance.

Identity Verification (KYC)

3999ba follows KYC (Know Your Customer) procedures. We may request a national ID, passport, or other valid documents before processing withdrawals or in cases of suspicious activity. Withdrawals may be placed on hold until KYC verification is complete.

03

Deposit, Withdrawal & Payment Policy

All payment-related activities on 3999ba are governed by the rules below. Every transaction is processed through secure, encrypted channels.

Deposit Policy

  • BKash, Nagad, and Rocket are supported for deposits.
  • Minimum deposit amount is BDT 300
  • Deposits must be made from an account registered in your own name.
  • Payments from third-party accounts are not accepted and will be returned
  • Deposits are generally instant, though bank delays may take up to 30 minutes.

Withdrawal Policy

  • Minimum withdrawal amount is BDT 500
  • Withdrawals can only be made to the same payment method used for the deposit.
  • KYC verification is mandatory before the first withdrawal
  • Withdrawals are generally processed within 24 hours.
  • Wagering requirements must be met before bonus funds can be withdrawn
Fast Payment: On 3999ba, deposits are typically instant and withdrawals are processed within 2-24 hours.

Anti-Money Laundering

3999ba complies with international AML (Anti-Money Laundering) policies. All suspicious transactions are monitored and reported to the relevant authorities when necessary. Funds deposited must be used solely for gaming purposes.

04

Bonus & Promotion Terms

3999ba offers a variety of bonuses and promotions. The following terms apply to the eligibility and use of these bonuses.

Welcome Bonus

New members are eligible for a 100% welcome bonus on their first deposit. The minimum deposit for this bonus is BDT 500, and to withdraw bonus funds, both the deposit and bonus amount must be wagered 15 times.

Wagering Requirements

  • Welcome Bonus wagering requirement: 15x (bonus + deposit)
  • Wagering requirement on Reload Bonus: 10x
  • Cashback bonuses carry no wagering requirements.
  • Wagering requirement on Free Spin winnings: 20x
  • Wagering must be completed within 30 days of receiving the bonus
Please note: If a withdrawal is made while a bonus is active and before wagering requirements are fulfilled, both the bonus and any winnings derived from it will be forfeited.

Additional Bonus Terms

  • Each bonus offer is applicable once per member
  • Bonus funds are non-transferable
  • 3999ba reserves the right to modify or cancel any bonus at any time.
  • Accounts found to be abusing bonuses will be closed
  • VIP members are subject to special bonus terms
05

Gaming Rules & Prohibited Activities

All games on 3999ba are conducted fairly and transparently. Members are expected to play with integrity, and the following activities are strictly prohibited.

Prohibited Activities

  • Using software, bots, or automated tools to play games
  • Exploiting technical glitches to influence game outcomes
  • Using multiple accounts to collect bonuses
  • Colluding with other members to manipulate game outcomes
  • Unauthorized access or hacking attempts on 3999ba's systems
  • Filing false chargebacks or payment disputes
Strict Warning: If any of the above activities are detected, the account will be immediately closed and all balances forfeited. Legal action may also be taken where necessary.

RNG & Fairness

All game outcomes on 3999ba are determined by an independently audited RNG (Random Number Generator) system. This system is regularly tested by third parties to ensure all results are completely fair and unbiased.

06

Privacy & Data Protection

3999ba takes the protection of your personal data seriously. We use industry-standard SSL/TLS encryption and data security technologies to keep your information safe.

  • Your personal information is never sold to third parties.
  • Your information is used solely for service delivery and legal compliance
  • You may request the deletion of your data at any time.
  • Cookie and tracking policies are detailed in our Privacy Policy.

For more details, visit our Privacy Policy Visit the page.

07

Responsible Gaming Policy

3999ba believes gaming should be entertainment, not an addiction. We are committed to the mental and financial well-being of every member.

Self-Limit Feature

  • Set daily, weekly, or monthly deposit limits
  • Temporary account pause or self-exclusion
  • Setting gaming session time limits
  • Loss Limit Settings
If you feel that gaming is affecting your daily life, please contact our support team or Responsible Gaming View page.
08

Account Suspension & Closure

3999ba reserves the right to temporarily suspend or permanently close any account under the following circumstances.

Reasons for Suspension

  • Violation of Any Clause in the Terms and Conditions
  • False or incomplete registration information
  • Failure to complete KYC verification
  • Suspicious transactions or attempts at fraud
  • Operating multiple accounts
  • Bonus abuse or system exploitation

Voluntary Account Closure

If you wish to close your account yourself, please contact our 24/7 support team. You will be given the opportunity to withdraw any available balance before the account is closed, provided no terms have been violated.

Please note: Once self-exclusion is activated, your account cannot be reactivated before the specified period ends. This decision is final and is in place for your own protection.
09

Dispute Resolution Process

3999ba is committed to resolving member issues promptly and fairly. If you have a dispute or complaint, please follow the steps below.

How to file a complaint

  • Step 1: Chat with our support agent via live chat
  • Step 2: If your issue remains unresolved, please write to us in detail via email
  • Step 3: Complex disputes will be reviewed by our management team.
  • Step 4: The final decision will be communicated via email and shall be binding.

Disputes are typically resolved within 3–7 business days. Complex cases may take up to 14 business days. All dispute records are securely maintained.

Our goals: We take every complaint seriously and are committed to resolving each one with full transparency.
10

Changes & Updates to Terms and Conditions

3999ba reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notice.

  • The effective date of any changes will always be stated at the top of this page
  • Continued use of the service after changes take effect constitutes acceptance of the updated terms
  • If you do not agree to the updated terms, please request account closure.
  • Previous versions of the terms are archived and available upon request

Always visit this page for the latest Terms and Conditions. Subscribe to our newsletter or FAQ page View.

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18+ | Play Responsibly | Terms & Conditions Apply
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