3999ba's Privacy Policy — Your data, our responsibility

3999ba has established itself as a trusted online gaming platform for users across Bangladesh. We believe every relationship is built on mutual trust and transparency, which is why protecting your personal data is one of our highest priorities.

This privacy policy explains what information is collected when you use the 3999ba website or mobile platform, why it is collected, how it is used, and how you can maintain control over it. If you have any questions after reading this policy, please contact our support team.

3999ba only collects the information needed to deliver the best possible gaming experience. We do not ask for anything beyond what is necessary, and we never collect your data without your consent.

Information Provided Directly

Information you provide directly during registration or KYC verification:

• Full Name & Date of Birth
• Email address and mobile number
• National ID or passport number (for KYC)
• Payment method details (bKash, Nagad, Rocket number)
• Residential Address (if required)

Automatically Collected Information

The following information is collected automatically when you use the platform:

• IP address and device identifiers
• Browser type & operating system
• Date & Time of Platform Access
• Pages visited and time spent
• Gaming Activity & Transaction History

3999ba uses collected data solely for specific, legitimate purposes. Your information is never used for anything beyond those purposes without your consent.

Primary Use

• Creating, verifying, and managing your account
• Ensuring Deposit & Withdrawal Processing
• Personalizing your gaming experience
• Customer Service & Technical Support
• Sending Relevant Promotions & Bonus Offers

Security & Legal Purposes

• Prevention of Fraud, Money Laundering & Illegal Activities
• Compliance with AML and KYC regulations
• Monitoring Responsible Gaming Limits
• Responding to lawful requests from legal authorities

3999ba applies the highest technical and organizational measures to protect your data. Our security infrastructure meets international standards and is regularly audited by independent third parties.

Security Measures

• Data stored with 256-bit AES encryption
• Data transfer via TLS 1.3 protocol
• Two-Factor Authentication (2FA)
• Regular Access Reviews & Staff Training
• 24/7 Security Monitoring System

Data Retention Period

Your data is retained in accordance with the following policy:

• Active account data: retained for the lifetime of the account
• Transaction data: 5 years, as required by legal obligations
• KYC documents: as required by regulatory guidelines
• After account closure: minimum required data retained for 3 years

3999ba uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored on your device.

Cookie controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

3999ba never sells your personal information. However, limited data may be shared with trusted partners where necessary to deliver our services.

When your data may be shared

• Payment Processor: Information required to process transactions via bKash, Nagad, or Rocket
• Identity Verification Provider: To complete the KYC process
• Technology Service Provider: Server Hosting & Cybersecurity Providers
• Law enforcement agencies: In response to valid legal orders or requests
• Regulatory Authority: As required to comply with license conditions

All third-party partners are bound by strict confidentiality agreements and may only use data for specified purposes.

Under 3999ba's privacy policy, you have several important rights over your personal data. Contact our support team to exercise any of these rights.

3999ba strictly prohibits providing services to anyone under the age of 18. Protecting minors is a core component of our privacy policy.

• Age is verified at the time of registration.
• Age verification is mandatory as part of the KYC process
• If a minor is identified, the account will be closed immediately
• Any information collected from a minor is deleted immediately.

If you believe a minor is using our platform, please notify our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming View Page.

3999ba may update this privacy policy from time to time. For significant changes, notice will be provided via your registered email or through the platform.

• The date of any changes will always be shown at the top of this page.
• You will be notified separately by email for any significant changes
• If you do not agree to the updated policy, you will have the option to close your account.
• Continued use of the platform will be considered acceptance of the updated policy.

Contact Methods

For any questions or requests regarding the Privacy Policy, please contact us:

For more information, visit our FAQ page or Terms & Conditions View Page.